What are my payment options?
We accept Paypal for online payment, Cash on Delivery (COD), GCASH and bank transfers through BPI.
How safe is it to order online?
We only use the safest payment processing service on the web. We don't store any of your credit card information as Paypal handles our payment process. If you have any security questions or concerns please check out our payment processors security measures at PayPal.com
How long will it take to get my order?
It depends on your shipping address. All orders are on-hand, shipped within 36 hours and delivered within 2-6 days.
**Due to Covid-19 measures, deliveries may take 3-8 days to deliver.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has been shipped. If you haven't received your tracking information and it has been over 3 business days, please contact us at firstname.lastname@example.org
My order arrived damaged.
Tell us your order number, details and attach a photo of the damaged item and send it to email@example.com
How do I return my order?
If you find that you’re not satisfied with your order, email us your order details with your reason at firstname.lastname@example.org and we will issue you a refund when the following conditions are met:
1. Return email was received within 2 days of receipt.
2. Items and original packaging are intact.
3. Customer agrees to handle and cover the return shipping fees.